ConnectClip can be paired with up to 8 devices but can only be connected to one device at any given time. The first connected device has priority.
Turn off the device you do not want to be connected with or switch off Bluetooth in the devices you do not want to be connected with.
No, calls cannot be received when ConnectClip is in remote microphone mode because when ConnectClip is in remote mic mode, the connection between ConnectClip and the phone is closed. However, calls will still be allowed to come in directly on a smartphone that has been paired with ConnectClip.
Learn how to pair an iPhone with ConnectClip
Learn how to pair an Android with ConnectClip
Yes, calls can be received from a smartphone paired to ConnectClip that is streaming music. In this case, the call will override the music, and the end-user has the option to answer the call or reject it and continue streaming audio.
Learn how to answer a phone call
Learn how to reject a phone call
Yes. To do this select audio route on your smartphone. How this is done will vary based on your phone vendor.
Learn how you receive a phone call
If your iPhone is paired directly with your hearing aids, the iPhone call will interrupt the music streaming from ConnectClip.
Yes. The volume control keys on ConnectClip will adjust the volume levels on both the hearing aid microphone and streamed signal.
Learn how to change volume
No. When using the ConnectClip remote microphone mode - there will be no connection to the mobile phone. You can receive mobile phone calls on the phone (not via ConnectClip).
Performance of the hearing devices is dependent on individual circumstances and may not be appropriate for all conditions. Always read the label and follow the instructions.
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