If your Streamer Pro is an older version, please visit your local hearing care professional who can help you get the latest Streamer Pro model supporting iPhone, iPad and iPod touch.
The ConnectLine App is compatible with iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 4, iPad mini 3, iPad mini 2, iPad mini, and iPod touch (5th and 6th generation) and requires Streamer Pro 1.2 App or later. When downloading the ConnectLine App on iPad, search for iPhone apps on the App Store.
The ConnectLine App for Android smartphones and tablets requires any Streamer Pro with firmware 1.3 or later.
Please visit www.oticon.co.nz/support for more details on compatibility.