Troubleshooting

Find help and advice that will help you solve issues with your hearing aids and other devices.

Troubleshooting
Apple®/iOS troubleshooting
Why can't I stream sound from my iOS device to my hearing aids
Android troubleshooting
Why can't I stream sound from my Android device to my hearing aids
Hearing aid troubleshooting
Problems with sound from your hearing aids
Accessory and app troubleshooting
Why is the battery level in the Oticon Companion inaccurateHow to use Find my hearing aidsProblems connecting to other devicesWhy does the Oticon Companion only show one hearing aidSolving problems with RemoteCare

Availability, function, and benefit of technology, features and accessories can vary depending on hearing aid style and performance level selected. Performance of the hearing devices is dependent on individual circumstances and may not be appropriate for all conditions. Always read the label and follow the instructions. Audmet New Zealand Ltd, Wellington.

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