Remotecare - get your follow up visit on your phone or tablet

Oticon RemoteCare

Get your follow-up visit from the comfort of your home

With the Oticon RemoteCare App*, you can:

Get expert hearing aid follow-up consultations and online counselling in the comfort of your own home

Get your hearing aids adjusted remotely to assist you in getting the best out of them

Test your new hearing aid settings in real time

Save time and money travelling to and from the hearing care clinic

Stay in touch with your hearing care professional through video, phone calls and text messages

*Oticon RemoteCare App works with Oticon Opn™ with firmware 6.0 or later, Oticon Opn S™, Oticon Xceed, Oticon Opn Play™, Oticon Xceed Play and Oticon Siya

Watch the video to see how Oticon RemoteCare works


video-about-oticon-remotecare

The app that lets you connect to your hearing care professional

Oticon RemoteCare App is secure and easy to use, features a step-by-step guide and provides the following functionalities:

A stable Internet connection is required: recommended minimum speed 1/1 Mbit/s. Additional costs may be incurred when not connected to WIFI. Please check with your mobile service provider. 

  • Remote fine-tuning

    The app allows your hearing care professional to adjust the settings of your hearing aids, on the spot.

  • Video calls

    You and your hearing care professional will be able to see and hear each other through video calls.

  • Phone calls

    Allows you to talk to your hearing care professional without the camera on, if you prefer.

  • Text messaging

    Use the chat function to send quick text messages to your hearing care professional during your session.

Try Oticon RemoteCare App for online counselling

Download Oticon RemoteCare App, follow the three steps and contact your hearing care professional to set-up your first remote follow-up appointment.

  • Step 1:

    Create account and sign in

  • Step 2:

    Connect to your hearing aids

  • Step 3:

    Connect to your hearing care professional

Works with iOS and Android™

Oticon RemoteCare App can be used on either iPhone®, iPad® or selected Android devices. Find it in App Store or Google Play now.

See all compatible devices

Download_on_the_App_Store_Badge_US-UK_135x40 Download Oticon ON app in Google Play

Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logoare trademarks of Google LLC.

Already have Oticon RemoteCare App?

If you need help with your current Oticon RemoteCare App
you can find more support on our support page.

Oticon RemoteCare Support