How to use your Oticon Bluetooth® hearing aids to make hands-free calls

Here you can learn how to use your Oticon Bluetooth® hearing aids with your phone to have comfortable, hands-free calls



Select which statement applies to you.

Then follow the instructions to stream quality sound straight into your ears.

Need help finding out? Check the Instructions for Use that came with your hearing aids, contact your hearing care professional or read our tips to find out

Hearing aids with Bluetooth

You can use Oticon Bluetooth hearing aids as a wireless headset, where you connect your hearing aids wirelessly to a compatible phone and then make or receive calls. Using a compatible iPhone or iPad, you can also use the push-buttons on your hearing aid to answer, reject, and end phone calls directly – without needing to hold and use your device*.

You will be able to hear the other people on the call directly in your hearing aids, while your voice will be captured by microphones in your hearing aids.

If your phone and hearing aids don’t support hands-free communication, then ConnectClip is the perfect partner to connect your phone to your hearing aids and enjoy hands-free calls. ConnectClip acts as a microphone and streams sound between your hearing aids and other sound devices.

*Hands-free communication is only available in styles with 2.4 GHz. Hands-free communication is available with iPhone 11 or later running iOS 15.2 or later, and iPad running iPadOS 15.2 or later

Check the hearing aid compatibility guide

Enjoy hands-free communication using your hearing aids​

Explore how to stream phone audio wirelessly between your Bluetooth hearing aids and different devices here​.

Want to know more about the benefits of ConnectClip and how it can be used to make hands-free calls?

Visit the ConnectClip page

Ready to make hands-free calls?

Watch these handy visual ‘how to’ guides and start to benefit from the freedom of streaming hands-free phone calls.

Got a question about ConnectClip?

Find out what you need to know here 

Hearing aids without Bluetooth

Hands-free calls from mobile devices for hearing aids without Bluetooth

If your hearing aids do not have Bluetooth technology, you will first need to connect them to your smartphone using Oticon Streamer Pro* to make hands-free calls through your hearing aids.

*Oticon Streamer Pro is an additional accessory available for purchase and is not part of the hearing aid package.

Streamer Pro needs to be issued to you and paired to your hearing aids by your hearing care professional.

Get started with Streamer Pro for hands-free calls: