Put on and remove hearing aid
Test and change batteries
Control your hearing aid
Clean your hearing aid
Treat your hearing aid with care
Change wax filter
Replace the dome
Use the ConnectLine app
Watch TV
Listen to music
Use your computer or tablet
Use your telephone
Use your mobile phone
Receive education in a class room
Go to the cinema, theatre or church
Dine at a restaurant or go to a party
Tips for new users
Support for parents
Guide/support for relatives
View all of our product literature
Visit Download center
ConnectClip can be paired to up to 8 Bluetooth devices.
Learn how to pair an iPhone with ConnectClip
Learn how to pair an Android phone with ConnectClip
Learn how to pair your hearing aids with a BTD 800 USB dongle
The least used device is overwritten/replaced.
Only one hearing aid or a set of hearing aids can be paired with ConnectClip.
Learn how to pair your hearing aids and ConnectClip
ConnectClip is compatible with most phones with Bluetooth 2.1 or later.
Yes. We recommend using a BTD 800 USB dongle with your computer for a more stable connection. It might also work with your computer directly, but we cannot guarantee it and we don’t support problems with this setup.
Learn how to use ConnectClip with a computer
No. ConnectClip does not work with Oticon TV Adapters, Phone Adapter or Phone Adapter 2.0.
We recommend pairing your hearing aids with ConnectClip first. Then pair ConnectClip with other Bluetooth devices such as your mobile phone. See your user instruction manual for further details.
See how you pair your hearing aids with the ConnectClip
Download the user instruction manual
Check batteries in hearing aids. Pair ConnectClip and hearing aids again (as per instructions for use manual). Make sure that hearing aids are placed right next to ConnectClip (less than 20cm). It is a good idea to switch off Bluetooth in the mobile phone during this process.
See the instruction for use manual
Only one set can be paired at a time (either monaural or a binaural pair).To pair another set of hearing aids to ConnectClip, repeat ConnectClip and hearing aid pairing process as described in the user instruction manual.
Read the user instruction manual
Watch the guide on how to pair and unpair with an iPhone
Watch the guide on how to pair and unpair with an Android phone
Yes. Long press all three ConnectClip keys for about ten seconds (until the status LED light is flashing red) to delete Bluetooth pairings.
You can use ConnectClip with most mobile phones that contain Bluetooth 2.1 or higher.
ConnectClip is compatible with most phones using Bluetooth 2.1 or higher (regardless of the operating system).